With over 30 years of experience in the motor trade, we’ve developed and honed our practices to meet the demands of today’s current market.
INBOUND CALL TRAINING
We help Sales Advisers recognise the importance of professionally handling the call, how to create a positive first impressions of your business, along with introducing and role playing ‘tried and tested’ call structures to help deliver a consistent approach and style on the phone.
On Site Coaching & Mentoring
The key objectives of the On Site Mentoring is to acclerate the sales and service advisors within their roles. We also help ensure Advisors are able to deliver an even better customer experience so they can acheive fantastic results for themselves within the business
Service Advisor Workshops
The Role of a Service Adviser has changed immensely in the last 4 to 5 years, with even more focus on creating income opportunities and generating more revenue. We help unlock this for your team in our innovative one day workshops.
Sales Advisor Workshops
We focus on face to face, telephone and negotiating skills along with activity management ‘best practises’ to help get experienced and newly hired sales advisors ‘toolkit’ even bigger. We focus on the customer sales journey to maximise results.
In our experience of working in the Automotive sector finding the right staff for Sales and After Sales can be labour and time intensive for Managers, ‘stealing’ time away from other equally important roles that effects performance for the business
Lead Generation Workshops
This training is aimed at developing sales advisors to improve both their quality and confidence of their outbound call skills. We introduce a number of call structures to help Advisers build rapport, qualify and offer a quality timed appointment.
TalkSales Products For Dealers
Keeping track of your numbers, handling objections and everything else that goes into the day to day handling of sales and service can be tricky to manage. Luckily, we have solutions that make your staff’s jobs easier to process.