WHO’S IT FOR?
The Service Adviser 2 day Foundation workshop will provide attendees with a fantastic program of basics to help make this role even more effective. We complete the workshop with a post-training exam to help monitor and check the progress of each delegate.
WHAT’S THE AIM?
- Allow Service Advisors to feel fully confident on the phone to inbound and outbound calls.
- Your team will learn fundamental trust building skills to implement with customers
- 15 years of proven and effective scripts to follow to ensure quality and consistency across the brand.
HOW OFTEN SHALL WE HIRE TALKSALES FOR THIS?
We at TalkSales believe consistency is key. That’s why regularly training your service team at least every quarter will ensure your service team progresses, develops and grows with clear objectives and better satisfaction rates.