What do we coach?
On Site Mentoring
Hiring the right staff can be a long drawn out process that becomes more and more difficult. We put you at ease and handle the process for you, cherry picking the candidates we feel would be most suited to your respective dealership.
How do we coach?
Half Day Visits
For smaller groups of 3-5 service advisors, typically meaning we can really hone and improve specific elements of the service process.
Full Day Visits
For larger groups of 6-12 service advisors, typically over a couple of days to really embed a service platform training process.
This training is aimed at developing service advisors to improve both their quality and confidence of their service skills. We introduce a number of call structures to help Advisers build rapport, qualify and offer a quality timed appointment.
Overdeliver With Your Service Team
Tell us what you need and we’ll review and discuss what will work best for you